Payment Policy

Accepted card networks

Checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. A particular card’s availability and authentication requirements are shown at checkout. Lava Lamp applies this principle at the relevant stage of the online purchase journey.

Authorisation and order review

Submitting payment authorises the processor to request the displayed amount. An issuer may decline a transaction or require verification. We may review an order for fraud or inconsistencies and may cancel it when payment cannot be verified. Questions about this point can be directed to Lava Lamp using the verified details below.

Refunded payments

Approved refunds are sent to the original payment method after the return is received and inspected. Following issuance by Lava Lamp, a bank or card provider typically needs 5–10 business days to post the credit.

Billing information

Customers must provide current billing information and must be authorised to use the selected card. Incorrect details, insufficient funds, issuer restrictions, or security checks may prevent approval. This statement reflects the current operating practice of Lava Lamp.

Payment-data security

Shopify and enabled payment providers process card data using their own security controls. Lava Lamp does not make a guarantee of absolute security, and customers should protect devices, account credentials, and card information.

Other methods

Only methods actually displayed at checkout are available. This policy does not promise instalments, cryptocurrency, bank transfer, or another method that the store has not enabled. Lava Lamp records and handles the related request under this published policy.

Taxes and final total

Applicable taxes are collected as required by law and calculated through checkout based on the order and delivery information. We do not promise tax-free treatment in every jurisdiction. Review the complete total before placing the order. Across the Lava Lamp catalogue, this requirement remains consistent for eligible orders.

Currency

Product prices, shipping adjustments, taxes, and order totals are displayed and charged in USD. A bank or card issuer may apply its own exchange rate or cross-border fee when the funding account uses another currency. At Lava Lamp, this point is applied consistently to eligible customer requests.

Payment support contact

Lava Lamp
Email: Support@Lavalami.top
Telephone: (641) 973-8469
Physical address: 1314 Y St, Omaha NE 68107, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).

Please keep the order number available when contacting us.