Privacy Policy

Cookies and Google advertising

Cookies and similar technologies may keep the cart working, remember preferences, support security, measure performance, and help us understand store use. Browser settings can block or remove cookies, although essential shopping functions may then be limited. At Lava Lamp, this point is applied consistently to eligible customer requests.

Lava Lamp may use Google Ads features where enabled, including remarketing and conversion tracking. These tools can use identifiers or cookies to measure whether advertising led to a visit or purchase and to show relevant ads. Google and other advertising partners handle information under their own notices and controls.

Security practices

We use reasonable administrative, technical, and organisational measures suited to the nature of the information. No internet transmission or storage system can be guaranteed completely secure, and this policy does not make an absolute security promise. For Lava Lamp orders, this forms part of the published privacy standard.

Information we receive

For straightforward service, we may collect name, billing and delivery details, email address, telephone number, order and return records, customer-service messages, marketing preferences, and account information.

Shopify and payment providers process transaction and payment-card data. We may also receive IP address, device and browser details, identifiers, cookie data, pages viewed, referral information, and interactions with products such as Electronics And Lighting, Arts And Crafts.

California rights and Do Not Sell or Share

California residents may have rights under the CCPA/CPRA to know, access, correct, delete, and obtain a portable copy of personal information, and to limit certain uses of sensitive information. They may also opt out of the sale or sharing of personal information for cross-context behavioural advertising. This requirement is built into the current service process used by Lava Lamp.

To submit a Do Not Sell or Share request, email Support@Lavalami.top with the subject “Do Not Sell or Share,” or use the Contact Us page. We may verify identity and may ask an authorised agent for proof of authority. We will not unlawfully discriminate for exercising privacy rights.

Retention approach

Records are kept for the period reasonably necessary to fulfil the purposes described here, meet tax, accounting, fraud-prevention, warranty, dispute, and legal duties, and then deleted or de-identified where appropriate. Different record types may therefore have different retention periods. Customers of Lava Lamp can refer to this rule whenever the stated conditions are met.

Additional privacy rights

Depending on residence and applicable law, a customer may request access, correction, deletion, restriction, portability, or an appeal, and may object to or opt out of certain processing. Marketing messages include an unsubscribe method. Requests may be sent to Support@Lavalami.top, and we will respond within the legally required period after reasonable verification.

Purposes for using information

• complete checkout, verify and fulfil orders, provide tracking, returns, exchanges, and refunds Lava Lamp applies this principle at the relevant stage of the online purchase journey.
• respond to service enquiries, prevent fraud, protect the storefront, and maintain records Questions about this point can be directed to Lava Lamp using the verified details below.
• personalise the shopping experience, measure site performance, improve merchandise and support This statement reflects the current operating practice of Lava Lamp.
• send marketing only where permitted and honour opt-out or privacy requests Lava Lamp records and handles the related request under this published policy.

We use information only where the activity has a legitimate business or legal purpose, including performing the purchase agreement and complying with applicable law. Across the Lava Lamp catalogue, this requirement remains consistent for eligible orders.

Children’s privacy

This storefront is not directed to children under 13, and we do not knowingly collect personal information from them. A parent or guardian who believes a child supplied information may contact us so the matter can be reviewed and appropriate deletion considered. At Lava Lamp, this point is applied consistently to eligible customer requests.

Service providers and disclosures

Information may be provided to Shopify, payment processors, fraud-prevention services, delivery carriers, fulfilment providers, analytics and advertising vendors, professional advisers, and technology or customer-support providers. Each receives information appropriate to its role. For Lava Lamp orders, this forms part of the published privacy standard.

We may also disclose information to follow law, respond to valid legal process, protect rights and safety, or complete a business transaction. We do not promise that information is never shared; disclosures are limited by purpose and applicable obligations. This requirement is built into the current service process used by Lava Lamp.

Privacy contact

Lava Lamp
Email: Support@Lavalami.top
Telephone: (641) 973-8469
Physical address: 1314 Y St, Omaha NE 68107, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).

Please keep the order number available when contacting us.